At Black Diamond XL, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you consent to the practices outlined in this policy.

1. Information We Collect
   We collect personal information that you voluntarily provide when you visit our website, make a booking, or contact us. This includes:

• Personal Details: Your name, email address, phone number, and billing information.
• Transaction Information: Payment information required to complete your booking or purchase.
• Usage Data: Automatically collected data related to your interactions with our website, such as your IP address, browser type, pages viewed, and time spent on the site.

2. How We Use Your Information
   We use your information to:

• Process Transactions: Your personal and payment information is used to process and fulfill your bookings or purchases.
• Improve User Experience: We use website usage data to analyze how users interact with our website, enabling us to enhance its design, functionality, and content.
• Communications: We may send you email notifications related to your bookings, inquiries, or marketing content (with your consent).

3. Sharing Your Information
   We do not sell or share your personal information with third parties, except when necessary to provide our services, such as payment processing, fraud prevention, or when required by law. Third-party service providers only receive the information they need to perform their functions and are bound by privacy obligations.
4. Data Security
   We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All sensitive information, such as payment details, is encrypted and processed using secure technology.
5. Cookies
   We use cookies and similar tracking technologies to enhance your browsing experience and collect data regarding website traffic and user behavior. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings; however, doing so may limit your ability to use certain features on our site.
6. Your Rights
   You have the right to access, update, or request the deletion of your personal data at any time. If you wish to exercise these rights, please contact us at the provided contact details.
   7. Changes to Privacy Policy
   We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.